17 thoughts on “Welcome to ezColor support page!”

  1. I can’t get this app to work. First, you label three of the symbols on the bottom bar, but what are the other two? Next, your video and directions do not help. The video shows a small arrow moving around, but there is not one to use, so how does that work? I tried to use the app several times, but could not get it to do anything. I tap the right hand square, but cannot get any color into it. Once, after I selected a photo, there was color already, but when I tapped the arrow, nothing changed, although the screen said, “processing. ”
    Can you help, please?
    Thank you, Becky

    Reply

    1. “First, you label three of the symbols on the bottom bar, but what are the other two?”
      I don’t get you, can you explain further?

      “The video shows a small arrow moving around, but there is not one to use, so how does that work?”
      the small arrow represent your touch (gesture), so imagine your finger is at the position of that arrow.

      “I tap the right hand square, but cannot get any color into it”
      after tapping the square, you should touch on color point on the image to get the color’s on that point reflect into the square.

      “Once, after I selected a photo, there was color already, but when I tapped the arrow, nothing changed, although the screen said, “processing. ”
      the color on the left square is the color BEFORE processing, and on the right, AFTER processing.
      So if those 2 colors are the same, you wouldn’t see any change.

      Please select a picture with distinct colors and try again.

      Reply

      1. Hi. I didn’t know I had to come back here; I thought I would receive a reply by email. To explain, you tell us that the symbols on the bottom are, starting on the right: “magic stick” (which I don’t understand), “brush,” and “edit.” Then there is a + sign with arrows, which I have guessed is to dismiss edit. Then, I figure the square with a diagonal line is to size. About the brush: does it matter what color you use, when that is not the end color you desire?
        Now I have a question about your reply: what is “color point?”
        I have spent a lot of time this evening on your app. I have changed colors on some of the pics I was using, but I have wasted a good bit of time on another one. You say I need one with distinctive colors? Maybe that’s the problem. This one is light gray (yuck.) I’d really like to make it pretty.
        By the way, what is the on/off symbol for, to the left of the color boxes? It makes the arrow in the middle point both ways.
        Thank you, Becky

  2. I used to love this app on my iPhone 4S made color changing so easy. I now have the iPhone 5 … And it’s not working at all! Please fix this glitch I love this app

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  3. no aparecen barras para actuar con colores y otros , es diferente a como lo describen el el video ,

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  4. it does not start from getting to ios7.0.2　直して欲しいです。。できなければお金返してほしいです。。

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    1. To change hue:
      At the last page – the screen after Manual mode page, the page at which you are about to save/share, you can see the slider at the left-top of the screen.
      Use it for shifting the hue.
      (The same slider use for Auto mode).
      (Please note that this apply for ezColor only, NOT for ezColor Lite, since those 2 apps are in different version now – 15 Dec, 2014)

      Reply

      1. I do not understand how it works. In auto mode with a tap to the screen appears a viewfinder. Then the slide changes color. In manual mode with a tap nothing appears. But how do you use this app if I can not choose a color.

      2. “But how do you use this app if I can not choose a color.” -> You don’t have to choose again. It is THAT color, which you selected at Automode; the color remains after turning ALL other colors to gray/sepia.

        This means that you can control hue for 1 color only.
        Please watch this video:

  8. Pingback: ezColor : タッチしたところだけを簡単に色残し。残した色を変えることもできるカメラアプリ。 | favLife with iPhone

  9. I like this App so much. But i need a little bit more. It’s possible to add an slider to change the intense of the selected Color or hue? A stronger Red, Blue or other Color, as in the Original Pic?

    sorry for my bad English… gut Greetings from Cologne/Germany

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      1. Than i sit and wait for the near Future 😉
        I think this is the only function that is pending .

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